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Terms of delivery

All prices are final prices, which include statutory VAT.

Goods already in stock with the vendor will be shipped – unless otherwise stated in the offer – within two working days after receiving an order.

With goods not in stock, the delivery time can take up to two weeks from receipt of order.

You can determine whether or not the goods are available from the text of the offer. If there are no details given about the stock or delivery times, the delivery times for goods in stock will apply. Part-deliveries are permissible unless the customer has no discernible interest in them or they would be clearly unreasonable. Reasonableness applies if

  • the part-delivery can be used by the customer within the scope of the contractual designated purpose,
  • the delivery of the remaining goods ordered is ensured and this will not cause the customer any substantial extra work or additional costs (unless the vendor is willing to accept these costs). The costs of transport and packaging are only charged once with part-deliveries.

In the event of an ordered item not being available, the vendor reserves the right to render a service equivalent in quality and price (goods or service) insofar as this is reasonable for the customer and the latter agrees to the replacement in writing. If this is not possible or should the customer not agree, the vendor may not render the promised service. In this instance, the statutory provisions shall apply.

We ship with DHL Premium instead of DHL Economy. This means that deliveries are usually twice as fast as with DHL Economy.

Please note: A delivery to a PO box is not possible!

Standard flat rates for postage and packing:

Destination P&P  
Germany 4.99 euro Free shipping from 25,- euro.
EU-Countries 12.99 euro Free shipping from 75,- euro.
Zone 1 NON-EU
Ziel P&P  
Switzerland 12.99 euro Delivery is duty and tax unpaid.
Free shipping from 75,- euro.
Liechtenstein 12.99 euro Free shipping from 75,- euro.
United Kingdom 12.99 euro Free shipping from 75,- euro.

  Zone 3 NON-EU

P&P: 21.99 euro

Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Macedonia, Montenegro, Norway, Moldova, Serbia, Ukraine

  Zone 4

P&P up to 2kg: 29.99 euro. Per additional kilo: 2.70 euro

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Syria, Tunisia, Turkey

  Zone 5

P&P up to 2kg: 29.99 euro. Per additional kilo: 6.00 euro

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, India, Indonesia, Iran, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Mexico, Mongolia, Myanmar, Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Vietnam, Yemen

  Zone 6

P&P up to 2kg: 29.99 euro. Per additional kilo: 7.30 euro

American Samoa, Angola, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Cuba, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn Islands, Réunion, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, São Tomé and Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, Sudan, Suriname, Swaziland, Tanzania, Togo, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis and Futuna, Zambia, Zimbabwe

Shipping costs for spare parts only orders:

Destination P&P  
Germany 2,99 euro Free shipping from 25,- euro.
EU-Countries 4,99 euro Free shipping from 75,- euro.

Shipping costs for bulky goods:

Destination P&P  
Germany 18,- euro Free shipping from 25,- euro.
EU-Countries 25,- euro Free shipping from 75,- euro.

 

Delivery times outside of Europe:

The delivery outside Europe may take up to 4 weeks after receipt of order.

Taxes and customs duties abroad:

Possible additional taxes and customs duties of the country of destination are beyond our control and are NOT included in our price.
These must therefore be borne by you and paid at the destination.

In case of doubt, we advise you to enquire with the authorities in your country regarding the formalities, import procedures and any fees that may be incurred.

General Terms and Conditions

Supplier:
SIMBA-DICKIE-Vertriebs-GmbH & Co. KG
Werkstraße 1
90765 Fürth
Germany
Email: sdv@simba-dickie.com

Tel.: +49 911 / 9765 - 156

Management: Florian Sieber, Manfred Duschl, Uwe Weiler
VAT Reg. No.: DE 813038994
Local court: Fürth, HR B 8058

Online Coordination Manager: Detlef Jösch
SIMBA TOYs GmbH&Co.KG
Werkstraße 1
90765 Fürth Germany
Email: d.joesch@simba-dickie.com

If you should have any questions, ideas for improvement or suggestions to make, please feel free to contact our customer service: service@simba-dickie.com.

By using this site you agree to our General Terms and Conditions.
To order online, you must be at least 18 years of age.

Information

These General Terms and Conditions shall apply, inasmuch as they are bound by contract and failing other explicit arrangements in the text of the offer, to all deliveries and services of the vendor.

All the representations on the Internet pages / online shops of the vendor merely represent a non-binding invitation to the customer to make an offer.

The supplier is hereafter referred to as "vendor".

Formation of the contract

By placing your order you make a binding offer to us to enter into a contract with you. By emailing you an order confirmation or by delivering the goods ordered, we are able to accept this offer. Initially, you will receive e-mail confirmation of receipt of your order at the email address you have given us (order confirmation). The contract of sale does not come into effect, however, until our order confirmation is sent to you by email or the goods ordered are delivered.

To order one or more items via the online shop, the items must first be earmarked for order by clicking on the "Add to Shopping Basket" link. At the Shopping Basket (which you can access any time via a link in the navigation), after clicking on the button “To checkout” you will be guided through the ordering procedure, where each step is explained to you and you are prompted to supply the required data.

When you order via our online shop, the ordering procedure (To checkout) consists of seven steps. In the first step you select the goods you require. In the second step you select your type of order (as a guest or as a registered user). In the third and fourth step you enter your billing information and shipping details with a different delivery address if required. In the fifth step you choose your method of shipment. In the sixth step you choose how you would like to pay (payment information). In the last step you have the option of rechecking all the details (e.g. name, address, payment method, items ordered) and correcting them where necessary before sending us your order by clicking on "Buy".

The ordering procedure is successful once the payment process has been successfully completed. The ordering procedure is complete once you click on "Buy" at step seven. This constitutes the customer’s offer to conclude the contract, which the vendor may accept within fourteen days after receipt.

Saving of the contract text

We will save the text of the contract for your order. We will also send you order confirmation, as well as delivery confirmation including all the order details, to the email address you have given us.

Recognising and correcting input errors

To recognise and prevent input errors during the ordering procedure, the customer will receive an overview page displayed for control purposes before the effective order, with the aid of which the customer can check the details of the order and correct the data entered in the text boxes themselves or by using the "Back" button on the website.

Languages available

The language of the contract is German.

Legal venue, choice of law

The legal venue for all disputes arising in connection with the delivery transaction, unless otherwise agreed, is the head office of the vendor. This is stipulated in the event that the customer is a trader, a legal entity under public law or a special fund under public law or, though a consumer, does not have a general legal venue in Germany or took up residency abroad after concluding the contract or the customer’s place of residence at the time an action was brought cannot be determined.

The contracting parties are in agreement that with respect to all the legal relations arising from this contract the law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods of 11 April 1980 (CISG).

Passing of risk

If the customer is a consumer, the risk of accidental loss and accidental deterioration of the item sold shall not pass to the consumer, even with sale by shipment, until the item is surrendered, irrespective of the method of shipment.

Warranty, guarantee

The statutory warranty periods shall apply. If a guarantee is given in the offer, the statutory warranty shall remain unaffected hereby.

Complaints procedure

Our procedure for dealing with complaints is in conformity with the requirements of professional care. If you thus wish to submit a complaint, you can do so either verbally or in writing via all the means of communication indicated here. Prompt processing is guaranteed.

Information on the German Packaging Ordinance

Please note that, in accordance with legal requirements, we are affiliated to an authorised dual system of waste collection.

Payment via invoice

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you payment via invoice as payment method. The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. Payment is to be made to Klarna. Please be aware that Invoice is only available for consumers and that the use requires a positive credit assessment. The complete terms and conditions you can find here. The online shop charges a fee of 0 € for invoice purchases.

Klarna reviews and evaluates the data you provided and in case of legitimate interest performs a data exchange with other companies and credit rating agencies. Your personal data will be processed in accordance with applicable data protection law as described in Klarnas privacy statement.

Additional provision

In the event of one of these Terms and Conditions being ineffective, the effectiveness of the other provisions shall not be affected thereby. This applies in particular to the contract already concluded. An ineffective clause or gap in provision shall be replaced by the statutory arrangement. Another arrangement shall only apply if, in this instance, adherence to the contract constitutes an unreasonable hardship for a contracting party. The contract shall then be ineffective in its entirety.

Cancellation advice

Consumers have a cancellation right in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for a purpose that cannot be primarily attributed to their commercial activity nor their independent professional activity:

Cancellation right

You have the right to cancel this contract within fourteen days without stating any reasons.

The revocation period is fourteen days from the day on which you, or a third party appointed by you, who is not the carrier, has taken possession of the final goods.

To exercise your cancellation right, you must provide us (SIMBA-DICKIE-Vertriebs-GmbH & Co. KG, Werkstraße 1, D-90765 Fürth, Tel.: +49 (0)911 - 9765 - 156, email: service@simba-dickie.com) with a clear declaration (e.g. by letter sent by post, fax or email) about your decision to revoke this contract. For this, you can use the enclosed sample cancellation form, although this is not obligatory.

Alternatively, you can also complete electronically the declaration of cancellation on our website and send this to us. If you opt to do this, we will send you a confirmation immediately (for example, by e-mail) of receipt of such a cancellation.

Timely postage of the notification for exercising the right of cancellation is sufficient for complying with the cancellation deadline.

Consequences of the cancellation

When you cancel this contract, we must pay back to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that arise from your selection of a different form of delivery to the one offered by us for the most economic standard delivery), without delay and, at the latest, within fourteen days from the day on which the notification of your cancellation of this contract is received by us. For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed upon with you; in any event you will be charged fees for this repayment. We can refuse to repay until we have received the returned goods or until you have provided proof that you have sent back the goods, whichever is the earliest.

You must send back or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you notify us about the cancellation of this contract. The deadline shall have been met provided you send off the goods before the fourteen day deadline has expired.

You bear the direct costs for the return shipment.

You only need to pay for a possible loss in value of the goods, where an inspection of the condition, characteristics and function of the goods confirms that this is due to your failure to handle the goods properly.

End of the information about cancellation advice.

General advice

 

  1. Please avoid damage to and soiling of the goods. Please return the goods to us as far as possible in the original packaging with all the accessories and with all the packaging components. Please use, if necessary, protective outer packaging. If you no longer possess the original packaging, please use suitable packaging to ensure adequate protection from damage in transit.
  2. Please do not return the goods to us carriage unpaid.
  3. Please note that clauses 1-2 above are not required for you to effectively exercise your cancellation right.
  4. Bundle products can only be returned in full. Returns of individual items of a bundle cannot be accepted by us and may be returned to you at your expense.

 

You can download the sample cancellation form here: Cancellation-form.pdf

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Smoby Ecoiffier bb Abrick baby toy set 4-in-1

- 33 %

Toys for 1 year olds

Ecoiffier bb Abrick baby toy set 4-in-1

7600007915

soon available again

This 4-in-1 baby toy set from Ecoiffier offers four different play options for the little ones: a teddy bear pyramid, a plug-in play chain with 12 pieces, 8 cups for stacking or plugging together, and 14 building blocks for sorting or building. The varied possibilities offer long-lasting fun and support the child in developing his motor skills and understanding of shapes and sizes.   Product details: Dimensions: 41.5 x 21.0 x 17.5 cm. For children from 12 months.

Ecoiffier bb Abrick baby toy set 4-in-1
Little Smoby 3 in 1Trotty Walker

Toys for 1 year olds

Little Smoby 3 in 1Trotty Walker

7600140304

soon available again

With the safe Little Smoby 3-in-1 baby walker, the little ones can safely discover the world, both motor and with all the senses: because this vehicle is a baby walker, activity board and doll carriage in one! Safe walks are no problem for little adventurers thanks to the robust baby walker, because the ergonomic handle of the baby walker ensures safety during the first steps; when the stroller is not to be used, the wheel locking system can be activated. The front of the baby walker features an integrated activity board with various learning games that gently promote motor skills: a plug-in game in which each of the four different building blocks is inserted into a different recess. In the process, the little ones learn about shapes and colors and how to correctly assign them. Furthermore, the game board has two rolling eyes that the child can turn, a small door with a key to open and close, a mirror door, a rotating flower, a small turning wheel, a sliding beetle with a "crick-crack" sound and a horn. The play station can also be used separately, for this purpose it can be removed with a handle and transported with ease thanks to the carrying handle on the top. And once the board has been removed, the baby walker also serves as a doll's pram, as there is a seat under the play board in which the favorite doll can be placed.   Product details: Dimensions: 66 x 70 x 41,8 cm. For children aged 12 months and over

Little Smoby 3 in 1Trotty Walker
Little Smoby Activity Table

Toys for 1 year olds

Little Smoby Activity Table

7600140303

soon available again

With its numerous functions, the versatile Little Smoby Activity play table promises exciting play adventures for the little ones. Because this interactive educational toy invites children to discover and explore. Many colorful play elements arouse the attention of the little ones and train motor and auditory skills. In the shape recognition game, the building blocks are pushed into the matching recesses. A small marble run with a ramp is just as inviting to play and try out as the motor loop, the three horns or the catapult, with which the marble can be catapulted into the air. A small, rotating mirror rounds off the playful features of the play table.   Product details: Dimensions: 47 x 47 x 53,2 cm. For children aged 12 months and over.

Little Smoby Activity Table
Little Smoby Awakening & Bath Set

Toys for 1 year olds

Little Smoby Awakening & Bath Set

7600140104

available in stores

Great 3-piece Little Smoby motor skills toy set "Made in France" for babies aged 12 months and over - also ideal as a gift! The Little Smoby Magic-Tower stacking game offers exciting discovery fun! With this colourful stacking pyramid, children can find out how to stack and assemble the cups. There are different colours and motifs on each of the 6 different sized cups for children to discover. Stacking and interlocking the cups encourages children's fine motor skills and hand-eye coordination. The colourful Little Smoby shaped play basket offers lots of fun and gently encourages your child's development without overtaxing them. A total of 8 pieces in 4 different shapes can be inserted into the basket through the corresponding cut-outs. Your child will playfully learn to distinguish geometric shapes and recognise colours. Thanks to the practical handle, the toy can be taken anywhere. With the Little Smoby bath toy sailing boat, splashing around is really fun! Little sailors can let their little ship drift across the water in the bathtub. The ship's drive can be turned, providing additional play stimulation.   Product details: For children aged 12 months

Little Smoby Awakening & Bath Set
Little Smoby Baby Walker 3 in 1 + Baby Doll

Toys for 1 year olds

Little Smoby Baby Walker 3 in 1 + Baby Doll

7600140308

available in stores

Completely in the delicate colors of the trendy Little Smoby baby and toddler line shows this shapely 3-in-1 baby walker doll carriage. Thanks to its special design, this vehicle combines the functions of a baby walker, doll carriage and doll seat at the same time. So doll parents can push their little darlings comfortably through the area and are supported by the Little Smoby walker doll carriage at the same time in their first walking attempts. The ergonomic design makes the stroller particularly stable, and an optionally switchable brake mechanism ensures that the baby walker stops safely and reliably when needed. The seat of the stroller can be mounted in two positions, so that the cuddly doll can be placed either facing the child, or facing in the direction of travel. The conversion is done in two simple steps using a simple click system. In addition, the seat can also be used as a seat shell without the wagon and has a belt that holds the doll safely and securely in the seat.  The cute Little Smoby cuddly doll is included. She wears a cuddly suit and a soft cap. With its handy size of 30 cm and light weight of 250 grams, the little baby doll is great for falling asleep, carrying around and playing. The hands, feet and face are made of high-quality plastic, the soft doll body is made of fabric.   Product details: Dimensions: 50 x 45 x 47 cm. From 12 months.

Little Smoby Baby Walker 3 in 1 + Baby Doll
Little Smoby Explor Cube

Toys for 1 year olds

Little Smoby Explor Cube

7600140306

available in stores

The 5-sided Little Smoby motor cube is the ideal companion for children aged 12 months and older: its many mechanical functions specifically promote the motor skills of the little ones and at the same time offer lots of fun and joy of discovery! The more than 13 different play options of the activity cube ensure that the offspring can try out in many different ways: There is a plug-in game for sorting shapes, a motor loop, gears, a paddle wheel, a rotating koala, a hide-and-seek turtle, a flower and a ladybug with a "crick-crick" sound and various surface structures to feel and grasp. Through the small door, the plug-in play shapes can be taken out. The Little Smoby Activity Cube is a product with high play value that fits perfectly with the current home trends thanks to its harmonious color scheme.   Product details: Dimensions: 28.9 x 27.4 x 39.5 cm. For children from 12 months.

Little Smoby Explor Cube
Little Smoby Green Roly Poly Pyramid

Toys for 1 year olds

Little Smoby Green Roly Poly Pyramid

7600140603

available in stores

Smoby Green - the sustainable bioplastic toy, made from sugar cane! The Little Smoby Green standing ring pyramid is made of 90% renewable raw material sugar cane, fully recyclable and therefore particularly environmentally friendly. The stacking pyramid in trendy colors is a classic among baby and toddler toys. 5 sturdy plastic rings in bright colors can be plugged onto the swing base one after the other. The child is thus playfully familiarized with colors and sizes and at the same time trains his coordination. At the very top, the flower can be stuck, the flower can be rotated and thus offers additional play incentives. The pyramid can be moved back and forth on its swing base. The packaging made of recycled cardboard is of course also fully recyclable. Smoby Green is - 90% bio-based - 100% recyclable - made from 100% renewable raw material - with packaging made from 100% recycled cardboard   Product details: Dimensions: 16,5 x 16,5 x 23 CM For children aged 12 months 

Little Smoby Green Roly Poly Pyramid
Little Smoby Hippo

Toys for 1 year olds

Little Smoby Hippo

7600140405

available in stores

Off to the bathtub! With the Little Smoby Hippo the next bath becomes pure splashing pleasure. By means of the 3 cups, the water tank of the wild horse can be filled. If you then open the faucet, the water sprays out of the mouth of the wild horse or turns the water wheels - depending on the position of the slider under the water tank. This can be easily turned to the left, right or center. By means of the two suction cups, the Hippo bathtub toy can be easily attached to the bathtub or shower wall. 3 cups for filling the water tank or simply for scooping water are included. Great fun for little water rats from 12 months.   Product details: Product dimensions: 25 x 13.2 x 32.7 cm. For children from 12 months.

Little Smoby Hippo
Little Smoby Little Coral

Toys for 1 year olds

Little Smoby Little Coral

7600140309

available in stores

The Little Smoby Coral pegging game is an ideal development and learning game for little ones aged 12 months and over! The various plug-in shapes such as cute turtles, cheerful octopuses and enchanting flowers invite children to discover and touch them and playfully stimulate all their senses. Later, the shapes can be placed on the branches of the coral, stacked on top of each other or connected to each other - captivating fun that is perfect for improving hand-eye coordination and supporting the development of spatial imagination. This encourages creative thinking and technical skills right from the start. All play parts are made of high-quality, hygienically washable plastic and are produced in the Smoby factory in France. High-quality and safe fun for toddlers.    Product details: Dimensions: 19 x 19 x 25 cm. From 12 months.

Little Smoby Little Coral
Little Smoby Turtle

Toys for 1 year olds

Little Smoby Turtle

7600140310

available in stores

The colorful Little Smoby turtle is a fun little ball track! Simply put the ball into the top of the shell and it rolls down to the end of the turtle's tail, where it rolls out again. The ball turtle encourages young explorers to observe and participate and supports the age-appropriate development of children's skills, including cause-and-effect understanding and hand-eye coordination.   Product details: Dimensions: 28 x 20 x 29 cm.  For children from 12 months.

Little Smoby Turtle
LS Activity Tablet

Toys for 1 year olds

LS Activity Tablet

7600140317

available in stores

The Little Smoby activity table to stimulate toddlers' senses! Thanks to the different activities on the product, baby will develop fine motor skills, imagination and discover the relationship between cause and effect. Turning, pressing, pushing, moving... essential manipulations for baby's development. Activity tablet with 5 different and original activities: a labyrinth, a door with a lock, gears that make the butterfly flap its wings, two rollers to create funny animals and a hippopotamus that moves its legs when you press its belly. With handles on the sides, baby can easily pick it up to play and move it around. Whether on the floor, on the sofa or even in the car, its format is superbly practical and portable. From 12 months. Made in France.   Product details: Dimensions : 23.4 x 25.1 x 6.7 cm

New
LS Activity Tablet
Smoby LS Tubo

Toys for 1 year olds

Smoby LS Tubo

7600140307

available in stores

The Little Smoby Tubo is an educational toy for children from 1 year and offers a variety of possibilities for plugging together, building and stacking. Step by step, the little ones can develop their motor skills. At about 12 months, the child can discover and refine his imagination by grasping the Tubo to play thanks to its suitable shape. From 18 months, it learns more complex movements, such as putting together, building and stacking the individual parts. The color scheme of the Little Smoby toy supports learning colors and stimulates the imagination. The 12 parts of the Little Smoby Tubo can be put together to form a wide variety of shapes (snake, star, discs, rings...) and can be linked together and stacked. The slim, rounded shape of the toy is perfect for the hands of little explorers.   Product details: For children aged 1 year

Smoby LS Tubo
Vehicules Set

Toys for 1 year olds

Vehicules Set

7600140204

available in stores

Vehicules Set
13 of 13 Items